Strengthen customer relationships where they happen

Customer success leaders consider events as critical touchpoints to build trust, uncover expansion opportunities, and prevent churn. But without visibility into which customers attend or how competitors engage, opportunities slip away.

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Customer presence at events goes unnoticed

Without visibility into which customers attend events, CS leaders miss critical opportunities to engage. Face time with champions is lost, churn risks go unaddressed, and competitors often capture attention while your teams remain unaware.

Customer presence at events goes unnoticed

Customer presence at events goes unnoticed

Missed customer presence

Without attendee insights, CS teams don’t know which accounts or champions will be at events, leaving key conversations to chance.

Competitor influence on customers

Events are prime ground for competitors to engage your customers. Without visibility, accounts become vulnerable to rival messaging.

Dino makes every event a customer success win

Dino helps CS leaders gain visibility into customer attendance, competitor engagement, and expansion signals. Teams walk into events prepared and ready to strengthen relationships, reduce churn risk, and drive account growth.

Protect key accounts

Know when customers are attending and show up to reinforce relationships.

Spot expansion signals

Identify upsell and cross-sell opportunities based on who engages at events.

WIn-back at-risk customers

Reconnect with churned or inactive accounts when they resurface at events.

Stay ahead of competitors

See where customers are influenced with competitor solutions and prepare proactive strategies.