From overlooked touchpoints to proactive engagement

For CSMs, events are opportunities to connect with customers but without visibility, those moments go unnoticed. Dino ensures CSMs know exactly when and where to engage accounts, so every event becomes a chance to strengthen ties and uncover growth.

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CSMs walk into events unprepared for key accounts

Without knowing which customers will attend or how competitors plan to engage them, CSMs enter events without context. Conversations stay surface-level, expansion opportunities are missed, and churn risks go unaddressed.

CSMs walk into events unprepared for key accounts

CSMs walk into events unprepared for key accounts

Missed account visibility

Customer attendance often isn’t shared with CSMs. Without it, important accounts or champions can be overlooked entirely.

Reactive engagement

CSMs often find out about customer participation too late. Instead of planning targeted conversations, they’re left reacting on the spot.

Equip CSMs to engage with intent

With Dino, CSMs get timely visibility into customer attendance and competitor influence. Armed with context, they can plan meetings, address churn risks, and spark new conversations that drive account growth.

Proactive Engagement

Proactively connect with accounts attending events to reinforce trust.

Spot churn signals

Identify at-risk customers early and use events to re-engage.

Drive account expansion

Use event insights to uncover upsell or cross-sell opportunities.

Stay informed on competitors

Know when rivals are influencing your customers and prepare stronger messaging.